(407)329-8346 admin@blustreet.com

Mail Hub Terms of Service

Blu Street – Terms of Service

Virtual Mailbox & Business Address Services

Effective Date: [Insert Date]


1. Overview

Blu Street provides a virtual mailbox and business mailing address service. By subscribing to any Blu Street plan (Starter, Professional, Executive), you agree to the terms outlined below.

This service allows customers to receive mail and packages at a Blu Street address and manage correspondence digitally.


2. Nature of Service

Blu Street operates as a Commercial Mail Receiving Agency (CMRA) in accordance with USPS regulations.

The address provided is:

  • A mailing address only
  • Not a physical office, residence, or place of business unless separately arranged

Customers may not represent the address as a physical office location.


3. USPS Authorization Requirement

Before mail can be received on your behalf, you must complete:

  • USPS Form 1583
  • Provide two valid forms of identification

Blu Street reserves the right to delay or deny service activation until all documentation is properly submitted and verified.


4. Account Activation

  • Mail services begin only after verification is complete
  • Blu Street may assign a mailbox number (PMB) upon signup
  • Address reservation does not constitute full activation

Blu Street may refuse or return mail received prior to account activation.


5. Acceptable Use of Address

Customers agree to use the Blu Street address only for lawful purposes, including:

  • Business correspondence
  • Vendor communication
  • Government and financial mail

Prohibited uses include:

  • Fraudulent activity
  • Misrepresentation of a physical office
  • Receiving illegal or hazardous materials
  • Any activity violating local, state, or federal law

Blu Street reserves the right to terminate accounts involved in prohibited activities.


6. Mail & Package Handling

Blu Street will:

  • Receive mail and packages addressed to registered recipients
  • Notify customers of incoming mail
  • Provide scanning and forwarding based on the selected plan

Blu Street is not responsible for:

  • carrier delays
  • lost or damaged items during transit
  • incorrect addressing by senders

7. Recipient Registration

Each plan includes one (1) individual or business recipient.

Additional recipients must be:

  • registered on the account
  • approved by Blu Street
  • subject to additional fees

Mail addressed to unregistered recipients may be refused or returned.


8. Mail Storage & Retention

Blu Street will hold mail and packages for a limited time:

  • Standard mail: up to 30 days
  • Packages: 7–14 days

After the retention period, Blu Street may:

  • shred
  • discard
  • return to sender

at its discretion.


9. Mail Forwarding (Optional Service)

Mail forwarding is available upon request and subject to:

  • processing schedules
  • postage fees
  • handling fees

Blu Street does not guarantee delivery times once mail is transferred to a carrier.


10. Fees & Payment Terms

Customers agree to:

  • pay monthly subscription fees
  • pay for additional services (forwarding, extra recipients, etc.)

Failure to maintain payment may result in:

  • suspension of service
  • refusal of incoming mail

11. Account Suspension & Termination

Blu Street reserves the right to suspend or terminate accounts for:

  • non-payment
  • incomplete verification
  • violation of terms
  • suspected illegal activity

Upon termination:

  • mail may be returned to sender
  • remaining items may be disposed of after a reasonable period

12. Limitation of Liability

Blu Street shall not be liable for:

  • indirect or consequential damages
  • loss of business or revenue
  • delays caused by third-party carriers

All services are provided on a best-effort basis.


13. Customer Responsibility

Customers agree to:

  • maintain accurate account information
  • update recipient names as needed
  • comply with USPS requirements

14. Privacy & Security

Blu Street maintains reasonable safeguards to protect customer information and mail; however, customers acknowledge that no system is completely risk-free.


15. Modifications to Terms

Blu Street may update these Terms of Service at any time. Continued use of services constitutes acceptance of updated terms.


16. Contact Information

Blu Street
771 S. Kirkman Rd. | admin@blustreet.com | 407-329-8346


By using Blu Street services, you acknowledge and agree to these Terms of Service.